Privacy policy

Data controller

ZEPAC, SAS, Espace du Tremblay, 1110 Avenue du Tremblay, 60100 Creil.

Contact for any question about your data: zepac.contact@gmail.com.

Data we collect

Through the contact form: name, phone number, email address, type of request and the content of your message.

By phone or email: the information you choose to give us.

Why we use it and on what basis

To reply to your contact or quote request: your consent (tick box) and, when you ask for a quote, pre-contractual steps taken at your request.

To manage the customer relationship (quotes, works, maintenance, warranties): performance of the contract.

To meet our accounting and legal obligations: legal obligation.

Recipients

Only authorised ZEPAC staff have access. Our technical providers (email service, website hosting) may process this data on our behalf. [To confirm: names of providers and any transfers outside the European Union.]

We do not sell your data.

Retention

Contact and quote requests with no follow-up: 3 years maximum from the last contact.

Customers: for the duration of the contractual relationship, then for the legal retention periods (for example 10 years for accounting records).

Your rights

You can ask to access, correct or erase your data, restrict or object to its processing, request portability, withdraw your consent at any time and set instructions for your data after your death.

To exercise your rights, write to zepac.contact@gmail.com. We reply within one month.

If you believe your rights are not respected, you can lodge a complaint with the CNIL (www.cnil.fr, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France).

Cookies and trackers

This site sets no cookies and uses no analytics, no third-party fonts and no third-party maps. No consent banner is therefore required.

Security

The site is served over HTTPS. The form opens your email app: the message is sent from your own email account and is not stored by any server of this site.

Last updated

Last updated: 28 October 2026.